MATURE TRAVELLER
  • Destinations - Australia
    • Alice Springs
    • Green Island Qld
    • Palm Cove
    • Yeppoon QLD
    • Reptile Park
    • Sapphire Coast
    • Mollymook
    • Hyde Park Barracks
    • Palm Cove Social Club
    • Kangaroo Island
    • Aussie Country Towns
    • Escape to Australia
    • Lord Howe Island
    • Rottnest Island
    • Vibe Hotel Darling Harbour
    • The Public Silo Trail WA >
      • Coober Pedy SA
    • Brisbane Calile
    • In awe of the Kimberley
    • Hunter Gatherings
    • Pacific Hotel Cairns
    • Mat McLachlan Battlefield Tours
    • Kangaroo Island
    • Sunshine State
    • Kimberley Coast
    • The Kimberley and Mitchell Falls
    • Forget Bali - Go Bush
    • Barcaldine
    • Tap and Go Sydney
    • Port Douglas
    • The Outback and fascinating Lava Tubes at Undara.
    • Darwin
    • Brisbane Grand Ladies
    • Brisbane to Townsville >
      • Citadines Sydney Airport
    • Mudgee
    • Kimberley Coast
    • Mudgee's Blue Wren Winery
    • Uber Cool Brisbane
    • Southern Highlands NSW
    • Perth Day Cruise
    • Lord Howe - Return to Paradise
    • Broome
    • The Hydro Majestic Hotel
    • O'REILLY'S
    • Sealink Swan River
  • Travel
    • Destinations - Overseas >
      • Yamoto The Battleship
      • Tierra Tourismo
      • Ascott The Residence
      • Ireland
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      • Salzburg
      • Austria's Silent Night
      • Ethiopia
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      • Bryce Canyon
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      • Dubai Taj
      • Destination India
      • Return to Sri Lanka
      • Nepal
      • The Balkans Tour
      • Disney Star Wars
      • Destinations - Asia
      • Indian Motorbike
      • The Falkland Islands
      • Rajasthan
      • Marrakech
      • Ganges Odyssey
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      • Hong Kong
    • LUXURY RESORTS >
      • The Havannah Vanuatu
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    • TRAINS >
      • Yorkshire Train
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        • Eurail New Free App
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    • Airline Reviews >
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      • Scoot to Berlin
      • Costa Rica Lindblad
      • Airbus A350 1000
      • The Rhine Part 1
      • Airbus
      • Tigerair Australia
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      • Asiana Airlines
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      • Finnair
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  • CRUISING
    • Norwegian Cruise Lines
    • Princess Explorer >
      • SeaDream Visits Elba
      • MSC Bellissima
    • ms Volendam >
      • Cunard Queens
      • Rivers will boom
    • CroisiEurope >
      • SeaDream A Seven-Day Dream >
        • Cruising
        • Sailing the Orient
      • msNoordam >
        • CroisiEurope
        • SeaDream Wins Again
        • Riviera Cruises
        • Rhine Part 3
      • Sunborn Yacht Hotel
      • Riverboats
      • AMERICAN STEAMBOATS >
        • HAL Latest
        • Voyager of the Seas
    • Paul Gauguin Cruises Tahitian Dreaming
    • Silversea NZ Part 1 >
      • Lake Geneva Part 2
      • Avalon Waterways
    • Majestic Princess
    • Sun Princess
    • Silja Line
    • Pacific Jewel
    • Norwegian Jewel
    • Azamara >
      • Bordeaux and Riverboats
      • River Cruises >
        • CroisiEurope
    • Diamond Princess >
      • Multigenerational Cruising
      • MSC Grandiosa
      • China Shore Tour
    • Blue Lagoon Cruises
    • 14-day Baltic cruise on the Celestial Eclipse. >
      • Captain Cook Cruises Fiji
    • Lake Geneva Part 1
    • CroisiEurope Rhine River >
      • Rhine Part 2
    • Riviera Cruises
    • What's New >
      • PNG with P&O >
        • Holland America Line
        • Crystal's 2019 Collection of Globetrotting Voyages
      • Paul Gauguin Cruises 2021
      • New Vibe Hotel for Sydney
      • Back Roads Touring
      • Henty CoPilot
      • Holland America Line’s Nieuw Statendam >
        • Mekong Riverboat
        • MSC Seaside
        • MSC Opera
      • Princess Cruises Australia
    • SeaDream Memories
    • Volendam
    • Silversea NZ part 2
  • CARAVANS & RV
    • Caravans Rule!
    • YaMate Insect Repellent
  • GROUP TOURS & EVENTS
    • Gambaro Hotel
    • Nossa Festival
    • Noosa Food and Wine Feastival
    • TravelComfort
    • Canberra Wine Food
    • Puglia with Lyndey Milan
    • Sydney Microbrewery
    • Back-Roads Touring Goes USA
    • Noosa Wine and Food Festival
    • BBQ Beer and BS
    • Cuisines of France and Mexico
    • Wine with David Ellis
  • TECHNOLOGY
    • Canon EOS R
    • Canon EOS200D
    • Canon EOS M 50
    • Inflighto
    • Canon - PowerShot SX730 HS
    • Canon PowerShot G1 X Mark III >
      • Shoulder Bag
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    • LG Stylus DAB+
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    • Navman >
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      • Eyeglasses
      • Listen Wireless Headphones
      • Rigon Headwear >
        • Travel Sickness
    • Lonely Planet Wellness
    • Motorola
    • New From Nikon
    • Flight testing the Focal Headphones
    • Samsung Camera
    • Nokia Lumia 925- WOW
    • The New Paklite Collection
    • New from Samsonite >
      • Seaquatix
    • 5 Suitcase Essentials for Arthritis Sufferers
    • Mature Traveller's ARE SEXY
    • Room hangables
  • Books
    • Penguin Books
    • Captain Cook's Epic Voyage
    • In Her Footsteps
    • Riptides
    • The Drover's Wife
    • Who Owns History
    • Lonely Planet Dark Skies
    • Latest Lonely Planet Kids
    • Lonely Planet The Universe
    • Win BIG with Lonely Planet
    • Conversations in the Kitchen
    • The Rescue Dog
    • Lonely Planet Kids’ Atlas of Monsters and Ghosts
    • Welcome to your period
    • Flight to Fame
    • Long Flight Home
    • The Daredevil’s Guide to Outer Space
    • Hush Hush
    • The Last Elephants
    • Home at Last
    • Lonely Planet Kids Stickers
    • Rome Precincts
    • The Ink Stain
    • Storm Boy
    • Muttshots
    • King of the Air
    • Steam Australia
    • More Lonely Planet Kids
    • Australian Birds
    • Lonely Planet Atlas
    • The Rescuers >
      • NSW Central Coast
    • Lonely Planet Kids
    • Six Decades of Holden V Ford
    • Teida's Story
    • Take Back Australia Mark Latham
    • Hardie Grant Books
    • New Holland Publishers
    • The Pacific In the Wake of Captain Cook
    • Bill Lawry
    • Endeavour
    • In the Valley of the Blue Gums
    • Political Correctness
    • Heros of Hamel
    • Lonely Planet’s Cruise Ports
    • The Last 100 Days
    • Against The Odds
    • How to win a Noble Prize
    • Child of Africa
    • Where the Murray River Runs
    • Moment of Thruth
    • Lonely Planet Kids
    • Lonely Planet’s Best in Travel 2018
    • A Short History of Golf
    • Freedom’s Salesman
    • Mark Latham
    • Lonely Planet Kids
    • A Hard Place
    • A Haunting Place
    • Big Boys’ Toys
    • Fly Fishing
    • Stealth Raiders
    • Hero or Deserter?
    • GOLF RESORTS OF THE WORLD
    • THE CHARGE
    • Gelignite Jack Murray
    • Lonely Planet Kids
    • THE EXTRAORDINARY LIFE OF PIKELET
    • Fur-Ever Loved
    • Alicorn
    • Roped In from Hardie Grant
    • The Australian Bird Guide
    • The Mysterious Mr Jacob
    • The Rugby League Book of Records
    • Rubbing Shoulders Around the World
    • Make Science Fun
    • Pawtraits
    • Gallipoli
  • Photo Gallery
    • Paul Gauguin Cruises Tahiti
    • Blue Lagoon Cruises
    • Kakadu
    • Hotel Kurrajong
    • The Cook Islands
    • The Steamboats of Lake Geneva
    • Sir Donald Campbell Bluebird >
      • Archives >
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    • SAMOA images with a Nokia 925
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Picture
​Singapore Airlines Offered Exceptional Service
It is not often that I can laud an airline for exceptional service, beyond what is expected and paid for.
On my recent return trip, from Sri Lanka, I flew (paid for economy class) from Colombo to Singapore and then to Sydney, with Singapore Airlines (SQ).

Two days before leaving Colombo I had a fall an injured my right wrist, not broken but badly jarred. For comfort I was wearing a full sling, to ease the pain. On arrival at the ’well overdue for a rebuild airport’, I was having trouble wheeling my suitcase in the very long line of passengers trying to check-in. An SQ ground hostess asked if I was flying with them and then took control of my case and took me over to the Business Class check-in, with no queue. She stayed with me as I had some trouble retrieving my passport and tickets using just one hand.
She then directed me to customs and wished me a pleasant flight and advised that my case was checked all the way to Sydney.
In Singapore was the wonderful new Changi Airport and I was soon at the check-in for my next leg. I asked about getting an aisle seat so that my right arm was on the inside. I was told that all those seats were booked, but to wait next to check-in and they would ask another passenger to swap, which was done. Then I was told to go to the front and sit in the First Class waiting area. When the flight was being called, I was taken onto the aircraft, my carry-on placed into the overhead locker and the hostess introduced herself as my flight attendant for the last leg.
During the flight, I was given that little bit extra service, that made me almost forget about my discomfort, asked if I needed my meal cut up or if I needed anything. This was even more appreciated as the plane was totally full.
Thank so much to the Singapore Airlines staff for caring and quality service.
Michael Osborne. Founding Publisher and Managing Editor

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  • Destinations - Australia
    • Alice Springs
    • Green Island Qld
    • Palm Cove
    • Yeppoon QLD
    • Reptile Park
    • Sapphire Coast
    • Mollymook
    • Hyde Park Barracks
    • Palm Cove Social Club
    • Kangaroo Island
    • Aussie Country Towns
    • Escape to Australia
    • Lord Howe Island
    • Rottnest Island
    • Vibe Hotel Darling Harbour
    • The Public Silo Trail WA >
      • Coober Pedy SA
    • Brisbane Calile
    • In awe of the Kimberley
    • Hunter Gatherings
    • Pacific Hotel Cairns
    • Mat McLachlan Battlefield Tours
    • Kangaroo Island
    • Sunshine State
    • Kimberley Coast
    • The Kimberley and Mitchell Falls
    • Forget Bali - Go Bush
    • Barcaldine
    • Tap and Go Sydney
    • Port Douglas
    • The Outback and fascinating Lava Tubes at Undara.
    • Darwin
    • Brisbane Grand Ladies
    • Brisbane to Townsville >
      • Citadines Sydney Airport
    • Mudgee
    • Kimberley Coast
    • Mudgee's Blue Wren Winery
    • Uber Cool Brisbane
    • Southern Highlands NSW
    • Perth Day Cruise
    • Lord Howe - Return to Paradise
    • Broome
    • The Hydro Majestic Hotel
    • O'REILLY'S
    • Sealink Swan River
  • Travel
    • Destinations - Overseas >
      • Yamoto The Battleship
      • Tierra Tourismo
      • Ascott The Residence
      • Ireland
      • Disneyland Resort
      • African Elephants
      • Guernsey
      • Salzburg
      • Austria's Silent Night
      • Ethiopia
      • Yorkshire
      • Bryce Canyon
      • Macao
      • Dubai Taj
      • Destination India
      • Return to Sri Lanka
      • Nepal
      • The Balkans Tour
      • Disney Star Wars
      • Destinations - Asia
      • Indian Motorbike
      • The Falkland Islands
      • Rajasthan
      • Marrakech
      • Ganges Odyssey
      • Hokkaido
      • Würzburg
      • Samoa
      • Tripura India
      • Hong Kong Park Lane
      • A Day in Hong Kong
      • Zagreb Croatia
      • Paris Mercure
      • Majorca
      • Dubai
      • Croatia
      • Flanders
      • Wales
      • Switzerland
      • Morocco Part 3
      • Morocco Part 2
      • Ireland's Movies
      • Morocco Part 1
      • Milwaukee
      • Hong Kong Peak Tram
      • India's Golden Triangle
      • Destination USA & Canada
      • Peru's Colca Valley
      • Destination Africa
      • Samoa Paradise
      • Italy
      • Jasper Canada >
        • Cuba Cars >
          • Thai Market
          • Sri Lanka
          • Caribbean Airport
      • Antarctica
      • Kuala Lumpur
      • Cuba >
        • The Netherlands
      • P&O Samoa
      • Destination Europe
      • British Columbia
      • Winnipeg Canada
      • Thailand
      • The Canadian
      • Ghana Bikes
      • Finland
      • Malaysia Medical
      • Finland 'Escape'
      • Stockholm
      • Deadwood, USA
      • Helsinki cool
      • South & Central America
      • French Village
      • Alaska 101
      • Samoa Win
      • Vietnam
      • Cumbria England
      • Doha Qatar
      • Ottawa
      • Tokyo Disney 1 >
        • Tokyo Disney Part 2
        • Tokyo Disney Part 3
      • Hong Kong
    • LUXURY RESORTS >
      • The Havannah Vanuatu
      • Paul Gauguin Cruises 2020 brochure
      • Back-Roads Touring Film Locations >
        • Adina Brisbane
      • Pan Pacific Hotels
      • Novotel Century Hong Kong
    • TRAINS >
      • Yorkshire Train
      • Eurail >
        • Eurail New Free App
      • Canada Rail
      • The Ghan
      • Portugal Rail
      • China's Trains
    • Airline Reviews >
      • Hawaiian Airlines
      • Fly Rex
      • Cathay Pacific A350-1000
      • Air Asia
      • Cathay Pacific Menu
      • Cathay Pacific Business
      • CMV Vasco da Gama
      • Scoot to Berlin
      • Costa Rica Lindblad
      • Airbus A350 1000
      • The Rhine Part 1
      • Airbus
      • Tigerair Australia
      • Finnair
      • Asiana Airlines
      • Flying Finnair to Europe
      • Business Class with Cathay
      • Finnair
      • Singapore Airlines
      • Air France Business Class
      • British Airways
  • CRUISING
    • Norwegian Cruise Lines
    • Princess Explorer >
      • SeaDream Visits Elba
      • MSC Bellissima
    • ms Volendam >
      • Cunard Queens
      • Rivers will boom
    • CroisiEurope >
      • SeaDream A Seven-Day Dream >
        • Cruising
        • Sailing the Orient
      • msNoordam >
        • CroisiEurope
        • SeaDream Wins Again
        • Riviera Cruises
        • Rhine Part 3
      • Sunborn Yacht Hotel
      • Riverboats
      • AMERICAN STEAMBOATS >
        • HAL Latest
        • Voyager of the Seas
    • Paul Gauguin Cruises Tahitian Dreaming
    • Silversea NZ Part 1 >
      • Lake Geneva Part 2
      • Avalon Waterways
    • Majestic Princess
    • Sun Princess
    • Silja Line
    • Pacific Jewel
    • Norwegian Jewel
    • Azamara >
      • Bordeaux and Riverboats
      • River Cruises >
        • CroisiEurope
    • Diamond Princess >
      • Multigenerational Cruising
      • MSC Grandiosa
      • China Shore Tour
    • Blue Lagoon Cruises
    • 14-day Baltic cruise on the Celestial Eclipse. >
      • Captain Cook Cruises Fiji
    • Lake Geneva Part 1
    • CroisiEurope Rhine River >
      • Rhine Part 2
    • Riviera Cruises
    • What's New >
      • PNG with P&O >
        • Holland America Line
        • Crystal's 2019 Collection of Globetrotting Voyages
      • Paul Gauguin Cruises 2021
      • New Vibe Hotel for Sydney
      • Back Roads Touring
      • Henty CoPilot
      • Holland America Line’s Nieuw Statendam >
        • Mekong Riverboat
        • MSC Seaside
        • MSC Opera
      • Princess Cruises Australia
    • SeaDream Memories
    • Volendam
    • Silversea NZ part 2
  • CARAVANS & RV
    • Caravans Rule!
    • YaMate Insect Repellent
  • GROUP TOURS & EVENTS
    • Gambaro Hotel
    • Nossa Festival
    • Noosa Food and Wine Feastival
    • TravelComfort
    • Canberra Wine Food
    • Puglia with Lyndey Milan
    • Sydney Microbrewery
    • Back-Roads Touring Goes USA
    • Noosa Wine and Food Festival
    • BBQ Beer and BS
    • Cuisines of France and Mexico
    • Wine with David Ellis
  • TECHNOLOGY
    • Canon EOS R
    • Canon EOS200D
    • Canon EOS M 50
    • Inflighto
    • Canon - PowerShot SX730 HS
    • Canon PowerShot G1 X Mark III >
      • Shoulder Bag
    • Travel Light
    • Firefly
    • My Flight Hammock
    • LG Stylus DAB+
    • Paklite
    • Navman >
      • Flight Kit
      • Eyeglasses
      • Listen Wireless Headphones
      • Rigon Headwear >
        • Travel Sickness
    • Lonely Planet Wellness
    • Motorola
    • New From Nikon
    • Flight testing the Focal Headphones
    • Samsung Camera
    • Nokia Lumia 925- WOW
    • The New Paklite Collection
    • New from Samsonite >
      • Seaquatix
    • 5 Suitcase Essentials for Arthritis Sufferers
    • Mature Traveller's ARE SEXY
    • Room hangables
  • Books
    • Penguin Books
    • Captain Cook's Epic Voyage
    • In Her Footsteps
    • Riptides
    • The Drover's Wife
    • Who Owns History
    • Lonely Planet Dark Skies
    • Latest Lonely Planet Kids
    • Lonely Planet The Universe
    • Win BIG with Lonely Planet
    • Conversations in the Kitchen
    • The Rescue Dog
    • Lonely Planet Kids’ Atlas of Monsters and Ghosts
    • Welcome to your period
    • Flight to Fame
    • Long Flight Home
    • The Daredevil’s Guide to Outer Space
    • Hush Hush
    • The Last Elephants
    • Home at Last
    • Lonely Planet Kids Stickers
    • Rome Precincts
    • The Ink Stain
    • Storm Boy
    • Muttshots
    • King of the Air
    • Steam Australia
    • More Lonely Planet Kids
    • Australian Birds
    • Lonely Planet Atlas
    • The Rescuers >
      • NSW Central Coast
    • Lonely Planet Kids
    • Six Decades of Holden V Ford
    • Teida's Story
    • Take Back Australia Mark Latham
    • Hardie Grant Books
    • New Holland Publishers
    • The Pacific In the Wake of Captain Cook
    • Bill Lawry
    • Endeavour
    • In the Valley of the Blue Gums
    • Political Correctness
    • Heros of Hamel
    • Lonely Planet’s Cruise Ports
    • The Last 100 Days
    • Against The Odds
    • How to win a Noble Prize
    • Child of Africa
    • Where the Murray River Runs
    • Moment of Thruth
    • Lonely Planet Kids
    • Lonely Planet’s Best in Travel 2018
    • A Short History of Golf
    • Freedom’s Salesman
    • Mark Latham
    • Lonely Planet Kids
    • A Hard Place
    • A Haunting Place
    • Big Boys’ Toys
    • Fly Fishing
    • Stealth Raiders
    • Hero or Deserter?
    • GOLF RESORTS OF THE WORLD
    • THE CHARGE
    • Gelignite Jack Murray
    • Lonely Planet Kids
    • THE EXTRAORDINARY LIFE OF PIKELET
    • Fur-Ever Loved
    • Alicorn
    • Roped In from Hardie Grant
    • The Australian Bird Guide
    • The Mysterious Mr Jacob
    • The Rugby League Book of Records
    • Rubbing Shoulders Around the World
    • Make Science Fun
    • Pawtraits
    • Gallipoli
  • Photo Gallery
    • Paul Gauguin Cruises Tahiti
    • Blue Lagoon Cruises
    • Kakadu
    • Hotel Kurrajong
    • The Cook Islands
    • The Steamboats of Lake Geneva
    • Sir Donald Campbell Bluebird >
      • Archives >
        • Travel
        • Entertainment
        • Lifestyle
      • Samsung in the Whitsundays
    • SAMOA images with a Nokia 925
  • Contact
    • Media Kit
    • About Us
  • Advertise
  • Offspring